Terms & Conditions of Service
Envie S.A is an E-commerce platform aiming at products and sevices disposal over the Internet. The platform operates at www.envieshoes.gr under the following terms and conditions. Using the platform requires the complete and unconditional acceptance of all the terms and conditions mentioned below. If the user opposes entirely or partially to the terms and conditions of use of the ENVIE E-commerce platform, they must refrain from using it, otherwise they declare that they have fully accepted the terms and conditions of its use. The platform www.envieshoes.com operates under the responsibility of TH. Lambrinidis & Sons S.A, under the VAT: EL998538029, located at 11 Hydra, Moschato, Athens, 18346, Greece.
www.envieshoes.gr reserves the right to modify or renew the terms and conditions of its services. Any such change will be acquainted through the website of the E-commerce platform www.envieshoes.gr. Furthermore, ENVIE S.A reserves the right to change the content of the site (indicatively but not restrictively mentioned, prices, stock availability, photos, descriptions etc.) without prior notice.
Information & Products Provided
www.envieshoes.gr is commited to the quality, completeness and validity of the information provided, without prejudice to any technical or typographical errors, which cannot be anticipated or have been caused unintentionally or due to any platform sutdown caused by force majeure. At the same time, it reserves the right to change the content of the website without prior notice, at any time, and these changes apply as soon as they are published online.
Use of Service
Users of www.envieshoes.gr declare and agree that they will use neither the website nor its content, in any illegal way, unethical, offensive and malicious. They also declare and agree that the information provided by them while using the content and services of the online store, is absolutely accurate and correct. Finally, they declare and agree that they assume any responsibility for the use of the online store through their account, by any unauthorized attribute, and for any damages caused by such use at www.envieshoes.gr and/ or any of its affiliates.
Limitation of Liability
www.envieshoes.gr is not responsible for any errors in prices, features or photos and reserves the right to change prices without notice. It is also not liable for any damages caused to the users/ customers by the execution or non-execution or non-timely execution of their order(s). At the same time, it bears no responsibility for any direct, indirect, incidental or consequential damages (indicatively and not restrictively mentioned, loss of profits, business shutdown, loss of data, loss of clientele, etc.) arising in connection with the operation, and/or the use of the online store.
www.envieshoes.gr bears no responsibility for the accuracy of users' choices, or for any incompatibilities among the chain of products - software - services provided by it. The shipping of the goods is done on behalf of and at the customer's responsibility if required.
Www.envieshoes.gr is not responsible for defects or poor quality of third-party products made available to its customers because the goods are received by their suppliers and/ or their manufacturers, packaged in sealed boxes. In case of a defective product, you should contact a representative of www.envieshoes.gr, and you will be immediately served by replacing the defective product or claiming a refund for it (See Product Returns).
Finally, www.envieshoes.gr is not bound by the products availability stated in the online store, but undertakes the responsibility to inform users/ customers if the availability of the product(s) ordered by them is different from that listed on the website.
In case the products you have ordered are not available, you will be aquatinted with the precise delivery time via mail or phone call. If you agree to the consequent delivery time you should let us know via mail or fax that you are aware of the delivery time rescheduling and would you like your order to remain active. If the consequent order conditions do not satisfy you, your order will be canceled.
If, for reasons of force majeure, including, without limitations, acts of God like weather conditions, strikes, etc., we cannot deliver your products or services within the predefined timeframe, we shall let you know, so that you can declare if you wish, under the revised circumstances, your order to be completed.
Cancellation of the order can be done in the following cases:
1. Before ordering is completed, during the online ordering process, you can remove the quantities of products from your shopping cart by clicking the delete and then the update button. Otherwise, you can change the quantity of the selected products to zero.
2. If the online order has been completed but the product has not yet been delivered, you can call +30 210 32 45 985, and one of our partners will undertake that your order is canceled.
3. If your order has already been invoiced and you wish to cancel it, please contact Customer Service at +30 210 32 45 986, providing your order details. One of our partners will cancel your order and inform you of your options.
Prices include VAT (24%).
www.envieshoes.gr is committed to protecting the website users’/clients’ personal data, in compliance with the law L.2742/ 97, regarding the protection from the processing of personal data. Your personal information is requested, recorded and used solely for your convenience from the company's online store. Your personal information will under no circumstances be disclosed to other companies or legal entities without your permission, and under the personal data protection law, you may access them at any time. Finally, www.envieshoes.gr enables anyone who no longer wishes to use the site and the services provided, to request deletion from its archive. In this case, the user's personal data and information are deleted and cease to be used.