Shipping Information – Payment Methods
― Products Delivery ―
GREECE: The packages are shipped via Speedex & Geniki Taxydromiki (upon customer request). The products are shipped on the day of the order or the next business day, as long as the products are in stock*. They are delivered within 2 days in Attica Region and within 4 business days outside Attica Region, by the carrier.
CYPRUS: The packages are shipped via SkyNet Courier (Express Delivery: 1-3 Days) with shipping cost of 5€.
Internationally: Our packages are shipped via DHL Courier. Cost and delivery time are set, depending on the Zone of the destination country/ point. For zones 1 & 2 the shipping cost is 10€ per product. For the rest of the zones, excluding Switzerland and Australia, the shipping cost is 15€ / product. For Switzerland and Australia the shipping cost is 20€ / product.
ZONES 1 & 2: AUSTRIA (AT), VATICAN (VA), BELGIUM (BE), BULGARIA (BG), FRANCE (FR), GERMANY (DE), DENMARK (DK), ESTONIA (EE), UNITED KINGDOM (GB), IRELAND (IE), SPAIN (ES), ITALY (IT), CROATIA (HR), CYPRUS (CY), LATVIA (LV), LITHUANIA (LT), LUXEMBOURG (LU), MALTA (MT), MONACO (MC), NETHERLANDS (NL), HUNGARY (HU), POLAND (PL), PORTUGAL (PT), ROMANIA (RO), SLOVAKIA (SK), SLOVENIA (SI), SWEDEN (SE), CZECH REPUBLIC (CZ) FINLAND (FI).
OTHER ZONES: ALBANIA (AL), ANDORRA (AD), BOSNIA AND HERZEGOVINA (BA), HONDURAS (HN), ), ICELAND (IS), , BELARUS (BY), MONTENEGRO (ME), MOLDOVA (MD), NOΡςΑΥ (ΝΟ), FYROM (MK), SERBIA (RS), TURKEY (TR).
― Payment Methods―
The payment methods accepted by Envie S.A. for online shopping are as follows:
- Credit or debit card: The card is charged through the Viva Payments service. Supported cards: Visa, Mastercard, American Express.
- Upon delivery: Payment is settled upon delivery. The cost of the service is 2 € (6€ for Cyprus).
- Bank transfer/ deposit:
BANK ACCOUNT HOLDER'S NAME: TH. Lambrinidis & Sons SA. ENVIE SA - TH .LAMPRINIDIS AND SONS SA (for Cyprus)
BANK ACCOUNT NUMBER
NATIONAL BANK OF GREECE
6627 105641 529
29 100 200 201 0297
BANK OF CYPRUS
If you proceed with bank transfer/ deposit, please e-mail us the invoice at: [email protected]. Please provide your order number as a reason for the transaction.
The reservation time of the ordered products is set in 2 days , counting from the day of order. In case of non payment within the aforementioned timeframe, the reservation of the ordered products is canceled.
*Clarifications / Delivery Delay
Our company makes every effort for your products to be respectfully delivered on time, but we reserve the right to delay delivery of your product(s) in the indicative but not restrictive events of (a) a product being found defective during quality control, (b) a force majeure event, such as extreme weather conditions, strikes or any other event outside our sphere of influence and control that may affect the shipment and delivery of your order, (c) a lack of sufficient stock. In the aforementioned cases we will contact you to ask if you would like us to ship the order without the product that is held back or out of stock, and suggest an alternative, or inform you of the delivery time of the product which is not in stock. If you are not satisfied with our offer, you have the right to cancel the order in whole or partially and claim a refund for the canceled product(s).